What Are Cookies?
Cookies are small text files that get stored on your device when you visit a website. They don't carry viruses, they can't execute programs, and they don't access your personal files. At FortuneJack, we take our responsibility around data seriously. Every cookie we use serves a specific, considered purpose — whether that's keeping your account session secure or making sure the site behaves consistently each time you return. We believe you deserve to know exactly what's happening with your data, and this policy is how we make that commitment clear.
Why We Use Cookies at FortuneJack
Running a casino platform requires a lot of moving parts to work in sync. Cookies are a foundational piece of that infrastructure. Without them, even the most basic functions — like staying logged into your account between page loads — would simply fall apart.
Here's what our cookies are actually doing while you play:
Keeping your session active and secure. When you log in, a session cookie ties your authenticated state to your browser for the duration of your visit. This is what prevents your account from dropping out mid-game or requiring you to re-enter credentials every few minutes. It also plays a direct role in security by ensuring that your session token isn't being shared or hijacked.
Remembering your preferences. If you've set a preferred language, adjusted display settings, or customized any part of your account interface, cookies make sure those choices stick. You shouldn't have to reconfigure things every single visit.
Ensuring uninterrupted gameplay. Active game sessions depend on continuity. Cookies help maintain the state of a game round so that, if there's a brief interruption or a page refresh, your progress and any open game states aren't simply erased. That matters a great deal when real account balances are involved.
Responsible use of cookies is also part of how we meet our regulatory obligations around fair play and user authentication. We don't use cookies to collect data we don't need, and we don't sell your information to third parties for their own marketing purposes.
Types of Cookies We Deploy
Not all cookies function the same way. We categorize the ones we use into four distinct types, each with a defined role on our platform.
Essential / Strictly Necessary Cookies
These are non-negotiable for the platform to operate. They handle authentication, fraud prevention at the session level, load balancing across our servers, and security token validation. Without these cookies, you wouldn't be able to log in, complete a deposit, or maintain an active game session.
- User authentication and login state management
- Security and anti-fraud session validation
- Server load balancing and routing
- CSRF (cross-site request forgery) protection
Performance & Analytics Cookies
We use these to understand how the site is being used in aggregate — which pages load slowly, where users encounter errors, and how navigation flows across different devices. This data helps us improve platform performance and fix issues before they affect your experience. None of this data identifies you personally.
- Page load time and error tracking
- Aggregated traffic and usage patterns
- Device and browser compatibility monitoring
Functionality Cookies
These remember the choices you make on our site so we can provide a more consistent, personalized experience. They're not essential in the strictest sense, but disabling them will mean the site forgets your preferences between visits.
- Language and regional display settings
- Interface customization preferences
- Recently viewed game categories or filters
Targeting / Advertising Cookies
These cookies help us understand which promotions and bonus offers are most relevant to you based on how you interact with our platform. They may also help limit how frequently you see the same offer. We do not use these to build profiles that are shared externally for third-party advertising networks to monetize independently.
- Bonus offer relevance and frequency management
- Campaign attribution and conversion tracking
- Retargeting within our own promotional channels
Third-Party Cookies in iGaming
Some cookies on our platform are set not by us directly, but by trusted third-party partners whose services are integral to what we offer. We want to be upfront about this because it's an important part of understanding your full cookie experience at FortuneJack.
Game providers. Our library of casino games is powered by third-party software studios that we partner with under strict contractual agreements. When you launch a game, that provider's environment may set its own cookies to manage the game client, maintain game state data, and ensure smooth rendering and audio-visual playback. If a game round is interrupted, those cookies are often what allows the session to resume correctly rather than resetting entirely. We require all game providers we work with to handle this data responsibly and in line with applicable data protection standards.
Payment processors and gateways. Every deposit and withdrawal you make passes through a secure payment infrastructure. The companies that operate those gateways use cookies for fraud detection, transaction routing, and session verification. These aren't optional — they're a functional requirement for safe, compliant financial transactions.
We don't control the specific technical implementation of third-party cookies, but we do vet the partners we work with carefully. If you want to understand more about how any specific third-party handles data, we recommend reviewing their individual privacy documentation. Our own Privacy Policy provides additional context about our data partnerships.
Managing and Deleting Cookies
You have real control over how cookies are used on your device. Here are the main ways to exercise it.
Through our cookie consent banner. When you first visit FortuneJack, our cookie consent tool gives you the opportunity to accept all cookies, reject non-essential ones, or configure your preferences by category. You can revisit and adjust those preferences at any time — you're not locked into whatever you chose on your first visit. To update your choices, look for the cookie settings option in the footer of our site.
Manage Cookie Preferences
Through your browser settings. Every major browser gives you the ability to view, block, or delete cookies stored on your device. The exact steps vary by browser, but you'll generally find these controls under Settings > Privacy or Settings > Security. You can also set your browser to block all third-party cookies by default.
One important caveat: blocking or deleting essential cookies will meaningfully affect your ability to use this platform. You may find yourself unable to stay logged in, games may fail to load or resume correctly, and certain security checks may not complete. We'd strongly encourage keeping strictly necessary cookies enabled if you intend to use your FortuneJack account. Non-essential cookies — analytics, functionality, and advertising — can generally be disabled without breaking core access.
Policy Updates and How to Reach Us
This Cookie Policy reflects our current practices and will be updated periodically. Changes may come in response to new regulatory requirements in the jurisdictions where we operate, updates to the technologies we use, or shifts in the third-party services that support our platform. When we make meaningful changes, we'll notify you through the site — typically via an updated consent banner or a site notice.
We recommend checking back here occasionally if cookie transparency is important to you. The version of this policy currently on the page always reflects our most up-to-date practices.
If you have questions about how we use cookies, what data we hold, or your rights around that data, our customer support team is available to help. You can reach us through the live chat feature available on the site or by submitting a request through our support portal. For broader privacy questions, our full Privacy Policy covers how we collect, use, and protect your personal information across all aspects of our platform.
